Amazon Customer Services

Founded in 1994, Amazon.com is the largest online retailer on the planet, based both on its total sales as well as its market capitalization. The company is the brainchild of Jeff Bezos and is based in Seattle, Washington.

Amazon’s Customer Focused Origins

When Amazon initially went live on the Internet, it was an online bookstore. Ultimately, the company diversified in a very significant manner. Today, Amazon sells everything from consumer electronics to apparel to furniture to food, and a vast array of other products. The company remains the dominate bookseller in the world.

In addition to the diversification of the products that the company sells, Amazon has also spread out internationally after initially being launched to serve the market in the United States. The company now operates individual retail websites for countries beyond the U.S. that include the United Kingdom, France, Germany, Ireland, Spain, Italy, Australia, Brazil, Netherlands, China, Japan, Mexico, and India.

Amazon’s Early Name

As an aside, Bezos originally named the company Cadabra. That moniker lasted a year. Bezos changed it to Amazon after a lawyer mistakenly thought the company was called Cadaver. The company officially went online as Amazon.com a year after its actual launch.

Amazon Logo

The company’s logo incorporates the letters A and Z, to indicate that the firm carries everything under the sun as far as merchandise is concerned. The company has utilized the same logo since 2000.

A Publicly Traded Company

Amazon went public in the fall of 1995. After going public, it was reincorporated in Delaware. By 2011, Amazon had a customer service staff of 30,000 employees. Five years later, the company had 180,000 employees.

Amazon stock is traded on the NASDAQ exchange under the symbol AMZN. It’s per share IPO price was $18 per share.

Amazon’s Customer Focused Later Years

Bezos remains the chairman of the board and chief executive officer of Amazon. The board has 10 other members as of 2016.